Author Topic: Max 2018 - Module not found  (Read 256 times)

xderpx

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Max 2018 - Module not found
« on: August 17, 2020, 08:09:32 pm »
I'm unable to get Wallworm to work on Max 2018. I'm using the latest version of wallworm pro.
When starting max, it highlights the following line:
Quote
json = python.import "json"
And then gives me the following error message:
Quote
-- Runtime error: Module not found
After that, I can go into the wallworm menu but all the options are like this:


Any help would be appreciated. Thanks.

wallworm

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Re: Max 2018 - Module not found
« Reply #1 on: August 17, 2020, 08:18:16 pm »
I'm sorry about the issues you are having. Can you confirm you have the latest version of Max 2018 installed? That should be 3ds Max 2018.4 . If you do not have that update version installed, please install the latest update to Wall Worm 2018.4 and let me know if this fixes your issue.

xderpx

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Re: Max 2018 - Module not found
« Reply #2 on: August 20, 2020, 12:20:02 am »
No luck. I just updated max to 2018.4 but the error remains.

wallworm

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Re: Max 2018 - Module not found
« Reply #3 on: August 21, 2020, 06:22:44 pm »
Can you retry installing Wall Worm now you are on latest version of Max 2018?

xderpx

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Re: Max 2018 - Module not found
« Reply #4 on: August 21, 2020, 07:25:18 pm »
No luck :(. I uninsalled wallworm pro, searched for any left over files and removed them. I downloaded wallwormpro 5.0.36 and installed it. The same issue remains.
The version of Max it says I am using is "2018.4 Update" and below it "20.0 - 20.4.0.4254"

wallworm

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Re: Max 2018 - Module not found
« Reply #5 on: August 24, 2020, 10:56:51 am »
What version of Windows are you on?