Max 2018 - Module not found

Started by xderpx, August 17, 2020, 08:09:32 PM

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xderpx

I'm unable to get Wallworm to work on Max 2018. I'm using the latest version of wallworm pro.
When starting max, it highlights the following line:
Quotejson = python.import "json"
And then gives me the following error message:
Quote-- Runtime error: Module not found
After that, I can go into the wallworm menu but all the options are like this:


Any help would be appreciated. Thanks.

wallworm

I'm sorry about the issues you are having. Can you confirm you have the latest version of Max 2018 installed? That should be 3ds Max 2018.4 . If you do not have that update version installed, please install the latest update to Wall Worm 2018.4 and let me know if this fixes your issue.

xderpx

No luck. I just updated max to 2018.4 but the error remains.

wallworm

Can you retry installing Wall Worm now you are on latest version of Max 2018?

xderpx

No luck :(. I uninsalled wallworm pro, searched for any left over files and removed them. I downloaded wallwormpro 5.0.36 and installed it. The same issue remains.
The version of Max it says I am using is "2018.4 Update" and below it "20.0 - 20.4.0.4254"

wallworm

What version of Windows are you on?

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