Wall Worm Forums

Design Tools => Commercial Tools => Topic started by: the6thmonkey on December 27, 2015, 06:57:38 AM

Title: WW Pro Registration problems
Post by: the6thmonkey on December 27, 2015, 06:57:38 AM
I've finally got round to installing wallworm pro, which I bought a while back. 
Unfortunately I reach installation stage 15 (registration) and encounter the mentioned,
error where I am forwarded to the ww pro web page. 
I think the error may be because of the firewall permissions. 
Would it be possible to get an explanation on how to allow max to connect though my
firewall.
Thanks for the help
Title: Re: WW Pro Registration problems
Post by: Joris Ceoen on December 27, 2015, 07:54:05 AM
Which Firewall do you have? Usually (like in AVG, for example) you can turn off complete firewall protection for like 15mins, or just for the time needed for registration. It should be possible with every firewall I know of, even Defender from Windows.
Title: Re: WW Pro Registration problems
Post by: the6thmonkey on December 27, 2015, 08:12:40 AM
I just found how to disable my firewall (windows defender) and it worked.  Thanks for the help, I'll make sure to search a little harder next time I encounter an issue :)
Title: Re: WW Pro Registration problems
Post by: wallworm on December 27, 2015, 11:59:45 AM
Ahh, glad you sorted it out. One thing is that you also need to make sure to follow the instructions to unblock the files with windows explorer because by default Windows will not allow you to copy any use the DLLs in WW Pro.
Title: Re: WW Pro Registration problems
Post by: the6thmonkey on December 28, 2015, 03:24:23 AM
Don't worry, the rest of the installation went without a problem